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INFORMATION REQUEST

FAQ - FREQUENTLY ASKED QUESTIONS

What are the shipping times?

Shipping times vary depending on the destination and the shipping method chosen.
Generally, delivery takes place within 3-5 working days.

Which payment methods do you accept?

We accept various payment methods including credit cards (Visa, MasterCard, American Express), PayPal, bank transfers and Klarna payments. All transactions are secure and encrypted to protect your data.

How can I contact customer service?

Our customer service is available from Monday to Friday, 9 a.m. to 6 p.m. You can contact us by email at support@finewatch.eu or by phone on +39 0331 155 8362.
We are here to help you!

Can I change or cancel an order?

Yes, it is possible to change or cancel an order within one hour of confirmation by contacting our customer service immediately support@finewatch.eu.
After this period, the order may already be being processed or shipped.

How do you handle my personal data?

Your privacy is important to us. We only collect the data we need to process your order and improve your shopping experience. We do not share your data with third parties without your consent. Read more about our Privacy Policy.ย 

Find out more about it on our FAQ page.