Terms and Conditions

1. Introduction

Welcome to FineWatch.eu. The following Terms and Conditions govern the purchase of products via our website. By using our site, you agree to abide by these terms. Please read the following carefully.

2. Scope of Application

2.1. These Terms and Conditions apply to all sales contracts between FineWatch.eu and our customers, concluded through our website.
2.2. FineWatch.eu reserves the right to change these terms at any time. Changes will be published on our website and will take effect immediately.

3. Registration, User Account and Information

3.1. Registration is only permitted to persons over 18 years of age with full legal capacity.
3.2. To register, you must provide a valid email address and create a password. The email address and password will serve as your login credentials.
3.3. The user account is strictly personal and may not be transferred to third parties without our express consent.
3.4. It is your responsibility to ensure that your access credentials are kept safe and used properly. Please inform us immediately in the event of unauthorised use of your account.

4. Stipulation of the Contract

4.1. The presentation of products on our website does not constitute a legally binding offer, but an invitation to place an order.
4.2. By placing an order on our website, you make a binding offer to purchase the products listed in the shopping cart.
4.3. The purchase contract only comes into effect when we send you an order confirmation by email.

5. Prices and Payment

5.1. All prices shown on our website are in Euro and include the applicable VAT.
5.2. Shipping costs are not included in the indicated prices and will be added to the order total at checkout.
5.3. We accept various payment methods, including credit cards, PayPal and other methods specified on our website. Payment must be completed before the products are shipped.

6. Shipping and Delivery

6.1. The products shall be shipped to the address provided at the time of the order.
6.2. Delivery times may vary depending on the destination and will be indicated at the time of the order.
6.3. We are not responsible for delays in delivery caused by events beyond our control, such as customs delays or strikes.

7. Right of Withdrawal

7.1. You have the right to withdraw from the contract within 14 days without giving any reasons.
7.2. To exercise the right of withdrawal, you must inform our customer service department by email at assistenza@finewatch.eu or by telephone on +39 0331 155 8362.
7.3. Products must be returned in the same condition in which they were received, unused and in their original packaging. Read the return policy.
7.4. You shall bear the shipping costs for the return of the product, unless otherwise stated.

This return policy was last updated on 10/06/2025.